Delivery

Preparation and shipment of your order

Your order is prepared and shipped the same day if you order before 2:00 PM (GMT+1) from Monday to Friday inclusive. Any order placed on the weekend is dispatched the following Monday, or the next business day if it is a holiday.

Partial delivery of the order

If your order includes one or more products being in backorder, a partial shipment of your order will be made. The missing product(s) will be shipped free of charge as soon as possible.

Destinations and deadlines

Delivery is possible all over the world.

In France and in the DOM / TOM, your parcels are sent by La Poste with Colissimo in 48 hours worked (average time noted). Abroad, our partner DHL Express ensures an express delivery whose delays vary from one country to another. For example :

• Europe : 24h
• USA : 48h for Est coast, 72h for West coast

Tracking

An e-mail is sent to you when your order has been shipped. The My Account page gives you access to the tracking of the package.

Princing

France, Monaco et DOM/TOM

Colissimo home : Free
Pickup relay : 4,50€
Poste office : 4,50€
DHL Express : 10€

Germany, Belgium, Spain, Italy, Luxembourg, Netherlands, Portugal, Switzerland

Colissimo home : 5€
DHL Express : 10€

Rest of the world

Colissimo home : 10,90€
DHL Express : 17€

Shipping costs are offered for orders of 100€ and more all over the world.